Effective Date: July 25, 2026

At The 49/99 Shop, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Returns

• Returns are accepted within 7 days of receiving your order.
• Products must be unused, unworn, and in their original packaging with all tags intact.
• Items damaged due to misuse or normal wear and tear are not eligible for return.

Non-Returnable Items

The following items cannot be returned unless received damaged or defective:

• Personal care and beauty products
• Gift cards
• Clearance or sale items
• Used products

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

• Order Number
• Product photographs
• Description of the issue

We will arrange a replacement or refund after verification.

Refund Process

• Approved refunds will be processed to the original payment method within 5–10 business days.
• Shipping charges are generally non-refundable unless the return is due to our error.

Cancellation Policy

Orders may be cancelled before they are dispatched. Once shipped, cancellation requests cannot be accepted.

Contact

Email: info.the4999shop@gmail.com
Phone: +91 6291584884